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Frequently Asked Questions – Breakdown Protection

What is GoShorty Breakdown Protection?

GoShorty Breakdown Protection is an optional add-on you can purchase with your temporary insurance. It provides assistance if your vehicle breaks down during your insurance policy period.  

What does Breakdown Protection cover?

In the event of a breakdown, this add-on can provide assistance including:

  • Roadside assistance.
  • Home assistance.
  • Local & national recovery.

How much does Breakdown Protection cost?

The cost of Breakdown Protection depends on the duration of your temporary insurance policy. You can find the exact price during the purchase journey.

Are there any situations not covered by Breakdown Protection?

Breakdown Protection may not cover certain situations, such as breakdowns caused by:

For a full list of exclusions, please refer to the Policy Wording.

  • Intentional damage.
  • Lack of maintenance.
  • Driving under the influence.

Is Breakdown Protection mandatory?

No, GoShorty Breakdown Protection is an optional add-on. You can choose to purchase it for added peace of mind, or rely on your own breakdown service if you have one.

Can I add Breakdown Protection after I’ve purchased my temporary insurance?

Unfortunately, Breakdown Protection cannot be added after you’ve purchased your temporary insurance policy. You can only add it while buying your GoShorty temporary insurance policy.

How do I make a claim if my vehicle breaks down?

If your vehicle breaks down while you’re covered by GoShorty Breakdown Protection, call the 24 hour emergency number provided in your policy documents. They will arrange for recovery or repairs if authorised.

Can Breakdown Protection be cancelled?

Breakdown Protection policies can be cancelled should you no longer require cover, however due to the short-term nature of the policy, no refund will be due should you wish to terminate cover after the policy has started.

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Find out more about our temporary, short-term insurance policies below

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