If your car’s in the garage for scheduled maintenance or repairs after an accident, a courtesy car can help you carry on with daily life. But are you automatically insured to drive one? Can someone else get behind the wheel of your courtesy car? And what happens if you damage a courtesy car? We’ve answered all your key questions below, explaining how our temporary car insurance can help you out.
What Is a Courtesy Car?
A courtesy car is a temporary vehicle provided by your insurer while your own car is being repaired at an approved garage. It’s designed to minimise disruption and keep you mobile. Most courtesy cars are small, economical models like a Ford Ka or Toyota Aygo. Unless your policy specifies a like-for-like replacement, don’t expect a direct swap for your current car.

When Might You Be Offered One?
You’ll usually be offered a courtesy car if you have a comprehensive insurance policy and your vehicle is in for repairs. However, not all policies include courtesy car cover, so it’s important to check your policy documents carefully. Whether you’re entitled to one may also depend on the reason your car is off the road and whether it’s being repaired at an approved garage.
When Would You Not Be Offered a Courtesy Car?
Even if your policy states you can have a courtesy car, exceptions can still apply. You may not be offered one if:
- Your car is written off or stolen
- Only your glass or windscreen is damaged
- Your repairs are done by a non-approved garage
- No courtesy cars are available
- You’re under 21
- You drive a classic or unusual vehicle
- The incident happened outside the UK
Are You Automatically Insured to Drive a Courtesy Car?
In most cases, yes if you have a comprehensive policy that includes courtesy car cover. Some insurers also extend this to named drivers, but others may limit it to the main policyholder only. That’s why it’s so important to check your insurance documents before getting behind the wheel. Never assume you’re covered; driving without valid insurance, even by accident, can result in serious penalties.
It’s also worth noting that while your own car might have comprehensive cover, some providers only offer third-party protection on courtesy cars. That means any damage to the courtesy car wouldn’t be covered under your policy.
If you want the peace of mind that comes with comprehensive protection, temporary insurance is the answer. With our flexible durations on offer, you can take out additional cover on your courtesy car for exactly as long as you need – whether that’s insurance by the hour, day, week or monthly cover – so you’re comprehensively insured while your own car is off the road.
How Does Courtesy Car Insurance Work?
If courtesy car cover is included in your policy, it’s typically free and valid for the entire repair period. If it’s not included, you may be able to add it as an optional extra. If the accident wasn’t your fault, the other driver’s insurer may provide a courtesy car at no cost to you. Just remember, you’ll still be responsible for fuel, tolls, and any fines while using the vehicle
Can Someone Else Drive Your Courtesy Car?
Some policies cover named drivers, but it’s important to double-check before anyone else gets behind the wheel. If they’re not already insured, they’ll need to take out their own policy for the courtesy car.
We make it quick and easy to arrange temporary courtesy car insurance if someone else ever needs to drive your courtesy car. That way, they’ll be fully covered while driving, and your no-claims discount stays protected if anything goes wrong.
What If You Damage a Courtesy Car?
In most cases, you’ll be insured to the same level as your own car, so if you have comprehensive cover, damage to the courtesy car should be included. But you’ll still need to pay any excess, and it’s likely your no-claims discount will take a hit.
You’ll also need to declare the incident when taking out future car insurance, even though it didn’t involve your own vehicle. Failing to do so could invalidate a new policy.

If you only have third-party insurance on a courtesy car, any damage to the car or yourself won’t be included, so you’d have to cover repair costs yourself. And because you’re driving a car you’re unfamiliar with, the chances of a bump are slightly higher. That’s why it’s worth making sure you’ve got comprehensive protection in place by taking out temporary insurance.
How Long Does it Take to Get a Courtesy Car?
Most insurers will arrange a courtesy car within 24 hours of your claim being approved and the repair being booked. Some may even provide one the same day, depending on availability.
Tips for Ensuring You’re Properly Covered if You Need a Courtesy Car
1. Check your Certificate of Motor Insurance
This will confirm if courtesy car cover is included in your policy. (We send this to your inbox as soon as you’ve bought cover.) If you’re unsure, contact your insurer directly to check.
2. Use an approved garage
Most insurers only offer a courtesy car if repairs are carried out by an approved garage. Your provider can point you towards eligible garages near you.
3. Need someone else to drive the courtesy car?
If they’re not a named driver on your annual policy, they’ll need separate cover. Temporary insurance is a simple way to get them covered for as long as they need to drive, whether that’s an hour or a week.
4. No courtesy car cover?
You’ll need to either hire a vehicle or take out temporary insurance to borrow someone else’s car while your own car is off the road.
Whether you’re borrowing a friend’s car or need cover for a courtesy car, our temporary insurance has you sorted. Get a quote in under two minutes and stay covered whilst your car is in the garage.